Sri Lankan Holidays launch new website to reach the global market
The Morning: Sri Lankan Holidays has launched a new website in partnership with GoQuo, a Malaysian online travel retail platform provider, to reach the global market.
SriLankan Airlines Chief Commercial Officer Richard Nuttall stated, “The website was developed with the customer experience in mind. Our aim is to add value to every step of the customer’s holiday booking journey, and in turn, encourage travellers from every corner of our network to holiday in Sri Lanka.”
Accordingly, passengers can plan and book their entire holiday through the multifunctional website including air tickets; hotels; transfers; tours; and ancillary services as a package or separately.
“The new booking engine is expected to help SriLankan Holidays extend its reach in the global travel market through partnerships and co-marketing campaigns with a wide range of tourism service providers. We are also planning to collaborate with innovative and specialised small and medium-sized tourism enterprises in Sri Lanka that have the potential to provide unique products to our customers,” added SriLankan Holidays Manager Buddhika Hewawasam.
Passengers get the best of both worlds with access to a plethora of hotels through SriLankan Holidays’ own hotel partner contracts and aggregators such as Agoda; Expedia; and Hotelbeds. Hotel searches could be sorted by price or popularity, and passengers may further evaluate their options based on real-time ratings and TripAdvisor reviews which are also visible on the new site. Customers who book their air tickets and hotel at the same time have the opportunity to unlock significant overall savings, an advantage that they would not otherwise enjoy. Additionally, customers may also arrange transfers and tours and purchase ancillary services such as excess baggage and advance seat reservations through the site.
The site supports several internet payment gateways and accepts Visa and Mastercard payments currently, while American Express; Discover; and Diners Club card payments would be enabled by May 2022.
OSL take:
Sri Lanka’s tourism industry was one of the fastest growing economic sectors in the country when the global pandemic brought about global travel restrictions. The industry is now on the path to returning to normalcy with many international media giving exposure to Sri Lanka as a must visit tourist destination. Sri Lanka’s tourism authorities are also promoting the country in key foreign source markets while also exploring new tourism concepts. These positive movements have expanded the business/investment opportunities in Sri Lanka’s tourism industry, especially in the leisure and hospitality sectors.
| Article Code : | VBS/AT/06052022/Z_4 |