Sri Lanka’s NDB marks milestone in country’s banking industry with Robotic Process Automation
NDB Bank of Sri Lanka has reportedly marked a significant milestone in the country’s banking history by implementing a Robotic Process Automation (RPA) system with Potenza (Pvt) Ltd.
According to reports, NDB will be the first bank in the country to implement the RPA system.
With the launch of the NDB’s RPA system, Potenza is recognized as the first company in Sri Lanka to successfully steer an RPA implementation for mainstream banking.
The local media reported that the automation system will help the bank save approximately LKR 11Mn per annum.
RPA systems have the capacity to significantly streamline an organization’s operational processes in addition to enhancing the overall efficiency and effectiveness reports state.
NDB’s Chief Operating Officer Deepal Akuretiyagama has been quoted as saying, “NDB is extremely happy about this successful introduction of Robotics Process Automation to the Bank. This process will provide superior service to the customers via increased internal efficiencies while reducing the possibility of errors. This is the first of many steps we are hoping to take forward in embracing the digital future of the Bank.”
Meanwhile, Dhanusha Muthukumarana, Chief Executive Officer at Potenza has said, “We are incredibly honoured that NDB chose to partner with us and transform their business by implementing this RPA system. Post implementation, manual labour will now drop to less than three hours a day, where the system will run automatically at a prescheduled time. Employees who engaged in this task previously can now move to areas where their decision making skills are required, thus ensuring that resources are used effectively.”
OSL take:
The milestone recorded by Sri Lanka’s NDB bank through the introduction of RPA shows the positive developments in the country’s private sector, especially in the banking sector. Therefore there are many business/investment opportunities in Sri Lanka’s private sector in the field of technology.
| Article Code : | VBS/AT/06062019/Z_4 |